We are located in GMT +07:00 time zone and we answer all questions within 12-24 hours in weekdays. In some rare cases the waiting time can be to 48 hours. (except holiday seasons which might take longer).

NOTE: While we aim to provide the best support possible, please keep in mind that it only extends to verified buyers and only to issues related to our template like bugs and errors. Custom modifications or third party module implementations are not included.